L’unico e solo

FAQs

I have some feedback about a recent visit. Who can I contact about it?

We value your feedback in all its forms. If you would like to share your comments with us, please contact info@spaghettihouse.co.uk

Are you open on Christmas Day?

Are Christmas opening hours are as follows:

Christmas Eve, Dec 24: Open until 7pm

Christmas Day, Dec 25: CLOSED

Boxing Day, Dec 26: Open normal hours (Sicilian Avenue and Tottenham Court Road closed)

Can I order Spaghetti House to take away?

Both takeaway and click & collect options are available from all of our restaurants.

Click here to click & collect

Or you can order for delivery with Uber Eats here

I’d like Spaghetti House to donate to my charity or fundraising opportunity.

We are passionate about giving back to the communities that we operate in. Please contact marketing@spaghettihouse.co.uk to enquire about any prize donations and the options that could be available to you.

I have a marketing or business opportunity, who do I contact?

Get in touch! Please contact marketing@spaghettihouse.co.uk for all business and marketing opportunities.

Can I use a gift voucher for takeaway?

Our vouchers are only able to be used when you dine with us in person in one of our restaurants.

They are valid for a year after they are purchased (the expiry date will be on the back of the voucher).

I want to buy a gift voucher, how do I do this?

You can buy vouchers through our Spaghetti House Marcato here. These are physical vouchers that can be redeemed when you dine in any of our restaurants within one year of the send-out date.

How does gratuity work at Spaghetti House?

We believe that our staff are the beating heart of the Spaghetti House experience and we add an optional 13.5% service charge onto the bill that is shared between all team members. Please ask your server to remove this charge if you do not wish to pay gratuity.

Can I pay with cash?

We are a cashless restaurant so please have a contactless / card payment method ready when you dine with us.

I would like some further information or imagery for an article that mentions Spaghetti House, can you help?

Please contact marketing@spaghettihouse.co.uk for any further information or imagery requests and we will try and respond as soon as possible.

What is the Pasta Masterclass and how do I attend this?

On a Saturday every month, we welcome you into our Tottenham Court Road kitchen to try your hand at creating a delicious, varied selection of pasta dishes. This is a sociable class that can be booked individually or as a group. The best part is, you get to try your creations as part of a three-course meal with wine at the end of the class!

To find out more and book, click here.

I would like to book a private Pasta Masterclass for me and a group of people – is this possible?

Yes! Please contact marketing@spaghettihouse.co.uk if you wish to organise a Pasta Masterclass for a group of 5 – 12 people and we will try to cater to any requirements or request you may have.

I’m would like to host an event/party at Spaghetti House – how do I do this?

For bookings of more than 8 people, please contact the restaurant directly.

Our restaurants at Tottenham Court Road, Duke Street and Haymarket are equipt to host larger bookings of varying sizes. If you would like to enquire about organising an event at one of these venues, please contact the restaurant directly.

I want to be part of the Spaghetti House family! How can I apply for a job? 

We would love to hear from you! Head here to view and apply for our current opportunities. We host a range of roles including full-time, part-time, front of house, back of house and management positions.

When is your set menu available from?

Our 2 and 3-course set menu is available all our restaurants throughout the day and offers a selection of spaghetti house favourites for a set price starting from £24.95. You can view the menu here.

Where are the ingredients in my Spaghetti House favourites sourced from?

We take pride in ensuring we use only quality, sustainable suppliers for the ingredients that go into all of our dishes. You can find out more about our suppliers here.

Is your meat halal? 

Yes, our meat options are halal

Do you cater for food allergies or special dietary requests?

Please inform your waiter of any allergies, intolerances or dietary choices when you arrive.  Some requirements may involve us informing our chefs and wherever possible, we will cater for special dietary requests. You can view our allergen menu here or ask for a printed copy in our restaurants where a member of staff will be happy to discuss it with you.

We have gluten-free pasta available on request as well as vegetarian and vegan options (including a vegan cheese alternative!).

Can I bring my dog? 

Although we do not allow non-service animals inside our restaurants, dogs are more than welcome if you are dining al fresco (available in the majority of our restaurants – which you can check before your visit here)

Do your restaurants have disabled access?

The majority of our restaurants have disabled access. Our restaurants in Cranbourn Street, Oxford Street and Haymarket have limited disabled access.

If you require any special adjustments to make your dining experience more comfortable, please let the restaurant know before your booking and we will cater for you wherever possible.

Can I book a table outside?

If you would like to sit outside at one of our restaurants with al fresco dining options, please contact the restaurants directly.

Can I change my reservation?

If your booking details have changed just cancel your original online booking and re-book with the updated details. You can cancel by clicking on the link in your booking confirmation email. Alternatively, you can give the restaurant a call.

How do I book a table?

You can reserve a table online by clicking here and selecting the restaurant you wish to visit, or just give the restaurant a call directly.

To make a booking for a large group (over 8 people), please visit our group bookings page.

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Can’t find an answer on our FAQs page? If you have a question, simply complete our contact form and we’ll get back to you as soon as we can.

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  • Argyll Street

  • Cranbourn Street

  • Goodge St

  • Kensington High Street

  • Marble Arch

  • Oxford Street

  • Sicilian Avenue

  • Westfield

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      Lunch Duo


      Every Monday through Thursday from 12 – 2pm, get a selected main and drink for £19.95 until May 31st.

      Choose from our options: Spaghetti Bolognese, Spaghetti Pomodoro, Pizza Margherita, Pizza Leggara & Insalata di Legumi (with the options of either grilled chicken, grilled salmon or buffalo mozzarella DOP)

      Pair your meal with a refreshing glass of house wine, Birra Moretti, Aperol Spritz or a soft drink

      A main and a drink for £19.95